On the 29th of July 2013 I gave birth to my twins at King’s College Hospital in London. The twins were 29 weeks. Twin 1, Georgia, passed away on the antenatal ward while I was in labour. Both me and the midwives didn’t realise I was in ‘proper’ labour so unfortunately chances were missed to save her. Twin 2, Bella, spent 7 wks on the neonatal ward, as to be expected, but is doing fine. Although I have a lot of mixed feelings about that birth I do want to thank certain people that made all the difference to make a horrible experience a bit more human. I would like to thank Vanessa and Claire, 2 midwives who looked after me on the labour ward before I was moved to the AN ward. I really appreciated that they came and talk to me after they had heard what had happened. I really needed to make sense of it all and they helped with that, but more importantly they showed they cared. I would also like to thank the junior anaesthetist lady who made my husband a cup of tea and sat with him for a bit after we had just been told Georgia had not made it. He was all on his own because I was recovering from the GA that was necessary for the EMCS for Bella’s delivery. The poor man didn’t know whether he was coming or going and from what I understand this lady sat with him and comforted him through one of the most horrible experiences. (I still think my aneastist’s name was Ian Fleming – that must have been the effect of the GA right? I would also like to thank the nurse (a Polish lady?) in recovery who fed me carrot cake! I would also like to thank Dr Dennes, the obstetrician on duty, for being so incredibly open with us in discussing what happened, I always felt he took the time for us and I never felt rushed. I wish every doctor dealt with these situations this way. I would like to thank Laura, the young nurse on neonatal ICU who looked after Bella in the first few days. Every parent who comes in to NICU for the first time is shell shocked and Laura did an amazing job in making me feel ‘normal’ (if that makes sense) and showing me the ropes of how to care for a premature baby. I still think back fondly of her. Finally I would like to thank Dr Bhat, the neonatologist who looked after Bella but who was also the person who told me Georgia hadn’t made it. After meeting Dr Bhat I realised that the difference between being a good doctor and a great doctor is empathy.